Patient & Family Experience Advocate Job at 2200 The Brigham and Women's Hospital, Inc., Boston, MA

  • 2200 The Brigham and Women's Hospital, Inc.
  • Boston, MA

Job Description

The Brigham and Women's Hospital, Inc. is seeking a Patient Relations/Advocacy professional to promote positive patient experiences and address concerns with patient-centered care.

You will act as a primary contact for patients and families, resolving inquiries and feedback with empathy. Responsibilities include advocating for patient rights, gathering feedback, educating on hospital policies, and maintaining confidential records while ensuring privacy and regulatory compliance in onsite Boston

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