Job Description

Job Summary:

As a Race and Sports Book Writer, you will be responsible for providing outstanding service to guests in the race and sports book area. Your primary duties will involve accepting bets, issuing tickets, and handling cash transactions accurately and efficiently. Additionally, you will keep up to date with the latest sports events and race offerings, ensuring guests have access to accurate information. Join our team as a Race and Sports Book Writer and be a part of our historic El Cortez, where delivering exceptional service to our valued guests is our top priority.

Responsibilities:

• Accept cash wagers from guests and generate betting tickets following established company procedures.
• Provide friendly and efficient customer service to guests, answering their questions and assisting with betting inquiries.
• Stay informed about current sports events, odds, and race schedules to provide accurate information to guests.
• Process winning wagers and verify and pay out winning tickets promptly and accurately.
• Maintain the cleanliness and organization of the race and sports book area, ensuring a welcoming and comfortable environment for guests.
• Prepare and reconcile cash receipts at the writer-cashier station.
• Count down and submit cash receipts at the end of shifts.
• Handle cash transactions responsibly, adhering to all cash handling policies and procedures.
• Collaborate with other team members and supervisors to ensure smooth operations in the race and sports book area.
• Participate in training sessions to enhance knowledge of sports betting and industry trends.
• Uphold all regulatory requirements and company policies related to race and sports betting.
• Report any suspicious or fraudulent activities to the appropriate authority promptly.
• Perform other duties as assigned by the supervisor or management.

Qualifications:

• High school diploma or equivalent education.
• Must be 21+ years of age to obtain Gaming Registration.
• Pre-employment requirements: drug test screening
• Prior experience in sports betting or a related field is preferred.
• Excellent mathematical and cash handling skills.
• Strong customer service and interpersonal skills to interact effectively with guests.
• Detail-oriented and able to work accurately in a fast-paced environment.
• Knowledge of sports events and betting terminology is an advantage.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must adhere to all company policies and regulations.

DISCLAIMER

Please note that this job description may not encompass all the duties, responsibilities, skills, and abilities required for the position. It is not an exhaustive list of the job requirements, efforts, or working conditions. As circumstances change, such as emergencies, personnel changes, increased workload, rush jobs, or technological advancements, management reserves the right to revise the job description and assign additional or different tasks as necessary to ensure operational effectiveness.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

Work Location: In-person

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